2026 Holiday Shipping Updates & Closures
IMPORTANT NOTICE — PLEASE READ & PLAN AHEAD
Our upcoming holiday closures will significantly impact production, processing times, shipping availability, and ingredient supply.
DO NOT WAIT UNTIL YOU ARE RUNNING LOW ON FOOD TO PLACE YOUR ORDER.
We strongly encourage all customers to review their current food supply and order well in advance to avoid running out during the holiday season.
Holiday Shipping Closures
NO SHIPPING WILL TAKE PLACE DURING THE FOLLOWING WEEKS:
THANKSGIVING
November 23–29, 2026
CHRISTMAS
December 21–27, 2026
NEW YEAR'S
December 28, 2026 – January 3, 2027
IMPORTANT: December 21 – January 3 represents TWO CONSECUTIVE WEEKS without shipping.
Shipping will resume after each closure, subject to order readiness and our regular shipping schedule.
Processing Times Will Be Significantly Extended
All of our products are made to order. Our standard processing timeframe of 7–10 business days will be significantly extended throughout the holiday season due to increased demand, limited production availability, and scheduled closures.
When operations resume, we will be returning to a substantial backlog of pending orders. This means your order may still take several weeks to produce and ship, even after a holiday closure has ended.
Placing an order before a closure does NOT guarantee it will ship beforehand. Orders will continue to be processed as production capacity allows.
Supplier Closures & Product Availability
Many of our farms and suppliers also close or suspend shipments during the holidays, temporarily limiting our access to certain ingredients.
As a result, some products may be temporarily unavailable or experience additional production delays, even after our operations resume.
These supplier interruptions are outside of our control and may further extend fulfillment timelines.
Important Ordering Reminders
No expedited production: We cannot move orders ahead in the production queue or accommodate last-minute requests.
No shipping exceptions: Our scheduled holiday shipping closures are firm.
No guaranteed shipment dates: Ordering before a closure does not guarantee your order will ship beforehand.
Extended fulfillment timelines: Shipping resumes after each closure, but pending orders may still take weeks to produce and ship.
Plan Ahead. Stock Up Early.
We strongly recommend ordering enough food to carry your pets through the holidays and into January.
Review your current supply, account for extended processing and transit times, and place your orders as early as possible.
Please do not assume your next order will arrive before your current food supply runs out.
We appreciate your patience, understanding, and continued support throughout the holiday season.
QUESTIONS? CONTACT US
support@therawconcierge.com
The Raw Concierge Team