In-House Processing Time: What Happens After You Place Your Order
When you place an order with us, your products are not pulled from a shelf or pre-made inventory.
Every order initiates a detailed, in-house process centered around fresh ingredient sourcing, small-batch preparation, and species-appropriate raw nutrition.
From sourcing meat and organs across the country to hand-trimming, preparing, and crafting each product, every step is completed specifically for your order.
Because of this, our processing time is 7–10 business days (Monday–Friday, excluding holidays) and should be considered an estimate for in-house production, not a guaranteed delivery date.
This page outlines exactly what happens during that time—and why it is necessary to maintain the quality, freshness, and integrity of every product we make.
Step 1: Order Review & Production Planning
Once your order is placed, it is reviewed and organized into our weekly production schedule.
We produce over 100 individual products, including custom raw blends, and process over 1,000 pounds of meat per week. Each order contributes to the total volume we prepare, which directly determines how much product needs to be sourced and crafted.
At this stage, we:
Review all items in your order
Calculate ingredient requirements
Plan production based on total weekly demand
This ensures that every product is made specifically for the orders placed—not pre-made in advance.
Step 2: Sourcing Fresh Ingredients
We source high-quality meat, organs, and fish from multiple trusted suppliers across the country.
Our approach to sourcing is based entirely on demand:
Ingredients are ordered daily as needed
Additional volume is secured through standing weekly supplier orders
Some suppliers only ship on specific days, including Monday-only shipments
Because of this:
Certain ingredients may not arrive until later in the week
Production timelines are directly tied to supplier availability
This is a key reason why raw pet food production cannot be rushed.
Step 3: Fresh Delivery & Immediate Handling
When ingredients arrive:
They are immediately unpacked
Inspected for quality
Moved directly into production
We intentionally do not overstock or store excess inventory.
All ingredients are brought in fresh and used specifically for current orders.
This approach supports:
Maximum freshness
Nutrient integrity
Proper raw feeding standards
Step 4: Hand Preparation (No Commercial Equipment)
All products are prepared by a team of four, entirely by hand.
We do not use commercial processing equipment. This allows us to:
Maintain the natural structure of the ingredients
Avoid over-processing
Preserve nutritional value
During this stage:
Bones are cut fresh
Meat is hand-trimmed
Ingredients are carefully portioned
Each component is then allocated based on the product being made.
Step 5: Product Preparation by Type
Once prepped, ingredients are directed into specific product categories:
Balanced, species-appropriate formulations using fresh meat, organs, and bone.
Meat is sliced and placed into controlled air-drying environments.
Prepared and crafted for shelf stability while retaining nutrients.
Slow-prepared to extract collagen, minerals, and amino acids.
We produce over 100 products, including custom formulations, so each batch is tailored to real-time demand.
Step 6: Processing Timelines (Why It Takes Time)
Each product requires its own processing duration:
Bone broth: approximately 3 days
Air-dried treats (the shack): 2–5 days
Other products: vary based on preparation and batch size
Products move through multiple stages:
Preparation
Processing
Monitoring
Final readiness
These timelines are essential to maintaining quality and cannot be shortened without compromising the final product.
Step 7: Continuous Production
While our official business days are Monday–Friday, production does not stop.
Over the weekend:
Air-dried products continue drying
Bone broth progresses through its stages
Products are monitored and rotated as needed
This ensures that every item continues moving forward, even outside standard business hours.
Step 8: Packaging Individual Products
Once products are fully prepared, they are packaged by hand:
Portioning into containers, bags, and bottles
Sealing and labeling each item
Preparing products for final order assembly
Each product is packaged specifically for your order—nothing is pre-packed or sitting in storage.
Step 9: Order Assembly & Shipping Preparation
After all items are complete:
Orders are assembled
Products are packed together
Insulation and cold protection are added
We then prepare shipments according to our schedule:
Orders ship Monday–Wednesday from Mesa, Arizona
East Coast orders ship Mondays only to avoid weekend transit delays
This ensures frozen products arrive safely and in optimal condition.
Processing Time Explained
Our in-house production time is an estimated 7–10 business days, not including weekends or holidays.
This timeframe accounts for:
Ingredient sourcing and supplier schedules
Delivery and receiving timelines
Hands-on preparation
Time needed to prepare each product
Packaging and order assembly
While we continue working behind the scenes on weekends, business days are used as the standard timeline for communication and expectations.
Why We Don’t Pre-Make Products
Unlike many commercial pet food companies:
We do not mass produce inventory
We do not store large quantities of finished products
We do not use high-speed processing equipment
Instead, we focus on:
Fresh, made-to-order raw pet food
Small-batch production
Ingredient integrity and quality control
Final Thoughts
Every order represents a full production cycle—from sourcing and preparation to finished products.
Everything is made to order, with the time and care it requires.